Challenge 01
Omnichannel commerce
Inventory, order and pickup connected across site, app, physical stores and marketplaces.
Retail
Many channels, one experience.
Commerce, content and personalization from the site to the marketplace.
Retail
In retail, the experience is judged with every purchase.
The shopper starts on the phone, compares, decides in the store and expects to be recognized in every channel. The experience has to bring together catalog, inventory, offers and service at the pace of the collections and the retail calendar.
Get in touch →Challenge 02
Search and discovery
Large catalogs, with the right product in search, in the category and in the recommendation.
Challenge 03
Content at scale
Campaigns, showcases and product pages refreshed for each collection, date and region.
Challenge 04
Recognized customer
Offers and messages based on the customer’s history and preferences, with consent.
How we help
Each industry challenge, matched to a capability.
We step in where the brand needs us: a new project, a modernization, a platform implementation or the evolution of what already exists. The experience evolves at the pace of the business.
Challenges 01 · 02
Commerce and B2B
Site, app and marketplaces on a single catalog, with inventory connected to the stores.
Explore →
Challenge 04
Personalization at Scale
Offers, showcases and journeys by customer, across every channel.
Explore →
Challenge 03
Content Supply Chain
Campaigns and product pages produced and approved for each collection.
Explore →Challenge 02
AI Search Visibility
Product found and cited by search and by AI answers.
Explore →Challenges 01 · 04
Customer Intelligence
A single view of the customer, with data from store, site, app and loyalty.
Explore →Challenges 02 · 03
Analytics & Experimentation
Showcases, search and campaigns measured and tested for every retail date.
Explore →Adobe technology
Adobe is the platform.
For retail, Adobe proposes personalized buying experiences across every channel, with unified data, dynamic content and AI at scale. Adobe Commerce is the foundation of the store, with AI search and product recommendations (with AI); Adobe Experience Manager takes content to the showcases; Adobe Real-Time Customer Data Platform, Adobe Journey Optimizer and Adobe Target personalize every visit.
14+ Years of enterprise operation
15+ Countries with brands served
Store · Order
Adobe Commerce
Store, search and recommendations.
Site · Showcase
Adobe Experience Manager Sites
Showcases and campaign pages.
Content
Adobe Experience Manager Assets
Assets approved by channel.
Campaign
Adobe Workfront
Campaigns planned and approved.
Customer data
Adobe Real-Time Customer Data Platform
Profiles unified in real time.
Journey
Adobe Journey Optimizer
Messages and offers by customer.
Personalization
Adobe Target
Showcases tested by customer.
Measurement
Adobe Customer Journey Analytics
Journey across store and digital.
Cases
Retail, in practice.
Also in retailRiachuelo · Melissa · Granado · Grand Cru · Farmácias Nissei · Cellshop · Athletico Paranaense · Les Mills · Grupo Saga · Castor · Iguatemi 365 · Condor · Pichau · Terabyte · Madeiranit · Bistek
How we lead
From strategy to the continuous evolution of the digital store, at the pace of retail, with squads multiplied by Arc, our AI-first delivery model.